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You’re about to hand over potentially sensitive information and the company you choose for IT repair should have a watertight privacy policy explaining how they manage your data security. Ask to see it. Not only should you ask to view the policy, but you should also ask about the procedure if any sensitive information does become vulnerable in any way. This may involve you viewing any insurance policies or other relevant documentation. If an IT repair shop is unable to show you this information or instil confidence that they’ve covered all bases, we strongly recommend you move onto the next one.
Avoid downloading any programs that claim to speed up your computer. These are nearly all scams or vehicles for adware. You can boost your computer’s speed on your own without the help of these programs. Close any programs that you aren’t using. The more programs you have running on your computer at once, the slower it will run. Your operating system will often load several programs in the background when it starts as well. In Windows, a lot of the programs running in the background will have icons in your System Tray. Right-click on these icons to close the programs.
As mentioned in the last entry, a lot of programs install side processes that run every time you start your PC, and some of them are not things you need running on your system all the time. Compared with Windows 7, in which you had to run the MSCONFIG utility, Windows 10 (and Windows 8.x before it) gives you an easier way to limit what runs at startup—from the updated Task Manager. The easiest way to invoke the Task Manager is by pressing Ctrl-Shift-Esc. Switch to the Startup tab, and you’ll see all the programs that load at Windows startup. The dialog box even has a column that shows you the Startup impact for each. The Status column shows whether the program is enabled to run at startup or not. You can right-click on any entry to change this status. It’s usually fairly easy to see things you don’t want to run. For example, if you never use iTunes, you probably don’t need iTunesHelper running all the time.
One of the more obvious changes is to Cortana. With a new search box in Windows 10, Cortana is being relegated to a separate app updated from the Microsoft Store. It’s getting a new focus — less for consumers, and more for business users. Currently it supports lists and reminders, assisting with email and calendars, and launching apps. Its search features are now handled by Windows, although it will soon add support for voice-driven quick searches. Microsoft showed a video of its vision for what the new Cortana could be at Build in 2019, with support for continuous conversations and deep integration with Microsoft 365 services. It’s not there yet, but it’s certainly on the way. Local search in File Explorer gets a boost too, with Windows Search providing faster access to your files. It’s now able to provide spell-checking and uses less CPU.
Use Two-Factor or Multi-Factor Authentication. Two-factor or multi-factor authentication is a service that adds additional layers of security to the standard password method of online identification. Without two-factor authentication, you would normally enter a username and password. But, with two-factor, you would be prompted to enter one additional authentication method such as a Personal Identification Code, another password or even fingerprint. With multi-factor authentication, you would be prompted to enter more than two additional authentication methods after entering your username and password.
The output tip needs to match. There are many types of tips. There is the traditional barrel tip which is a simple barrel shape connector with a hole in the middle. These are measured in the form of 5.5mm x 2.5mm which us the external and internal diameter of the tip. These need to match or else the connector will not fit or will be too loose. Some chargers have a small pin in the centre and some manufacturers (HP and Dell) that have what is known as a smart tip, where there is some electronics in the tip which is used to communicate with the laptop to ensure the correct charger is connected. Whilst these tips are physically the same size, you can not use a Dell charger on a HP laptop or vice versa.
Once you’ve found a charger that provides the correct amount of power, the next step is to determine your polarity. For barrel-style plugs, you’ll see a symbol with a “+” and “-“ sign, connected to a ring and a dot. The symbol connected to the outer ring represents the polarity of the outside of the barrel. Similarly, the sign connected to the dot represents the polarity of the inside of the barrel. Most devices use an adapter with the positive connector on the center, but there are exceptions.