Gate1travel complaints


Posted On Jun 15 2019

In this post we talk a little about Gate1Travel , a travel agency from the USA. Gate 1 Travel offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Our discount travel packages and tour packages to destinations worldwide provide exceptional value, saving our customers time and money. We have taken care of all the details so you don’t have to. Find your dream vacation today.

Gate1Travel is a very big travel agency, you should find practically anything you may want in their offer. Lets see what are their summer 2019 top offers : We had a great time on our trip to Vietnam!! It was even better than we expected. Our guide was Trong who did an excellent job making sure we all had a great experience and learned about the Vietnamese people and culture. We would highly recommend this trip to friends!! Featured Destination Vietnam “We would love for you to join us on an upcoming Gate 1 Travel Vietnam escorted tour. If you’re looking to experience the best of Vietnam, here is your chance! Visit the magnificent Saigon Opera House in Ho Chi Minh City; explore the Old City of Hoi An; tour the Imperial City in Hue; view the thousands of limestone islands rising out of the sea in Halong Bay, and so much more! Don’t miss this opportunity of a lifetime!”.

Random customer reviews : Gate one cheaped our Phillps Island Penguin tour and put 5 of us on a tour with another group. Problem: bus was extremely uncomfortable. Seats as hard as a rock. No leg room. I’m 5’3” and my legs hit the back of the seat. Bus had terrible suspension bounced all over. This was not up to the high quality of their other tours. Don’t bother to book it. If Gate one puts you with another tour group be cautious. Read extra details on Gate1travel complaints.

Some negative reviews : When Gate1 induces you to book early by stating that prices will go up by $400 after a June 15 deadline, it is completely bogus. In my case, I booked in May just to discover 6 weeks later that prices had gone DOWN, not up. Their customer service is dreadful with people repeatedly unable to even understand what a complaint is about. Then a supervisor in the sales department deflect the problem on the marketing department. When confronted, Gate1 is very careful not to acknowledge any of this in writing and they just dont care. Their message: if the customer does not like it, that is fine, he can cancel and they keep the $300 deposit!

Some positive reviews : I have just returned home from Thailand the best tour Ever .l had great time whit gate1 everything went perfect but the highlight for my trip be perfect was my guide tour TUK we couldn’t have asked for a better tour guide funny very knowledgeable treated everyone whit respect very professional she was Amazing and definitely l recommend gate 1 for all my friends .

Last Updated on: June 26th, 2019 at 7:08 am, by


Written by Raducioiu Florin